Warranty Information

At BottleReef, we offer a range of reusable water bottles from established brands, each with its own unique warranty. Please note that warranty terms can vary from brand to brand, and it is the manufacturer, not BottleReef, that honors these warranties. We are here to assist you in the process and facilitate the claim with the manufacturer.

General Warranty Overview

  • Warranty Coverage: The warranties offered by our featured brands typically cover manufacturing defects and, in some cases, accidental part breakage. They may also provide coverage for lost or broken parts.

  • Exclusions: Warranty coverage typically does not extend to damage caused by normal wear and tear, misuse, abuse, negligence, improper care or non-standard usage.

  • Claim Process: If you believe your product qualifies for a warranty claim, you can contact us or the manufacturer directly. An associate will guide you through the claim process, which may include returning the item for evaluation.

  • Replacement Conditions: Manufacturers may require further evidence of defects and reserve the right to decline a request if it does not meet their specified conditions.

Please keep in mind that the specific warranty terms and conditions may vary depending on the brand of the product you've purchased. To find the exact details of the warranty for your specific product, refer to the warranty information provided by the manufacturer. If you have any questions or require further assistance, feel free to reach out to us. Your satisfaction is our priority, and we are here to support you throughout the warranty process.